Contact
Bring the transaction. We’ll walk through the process.
Reach the right team for support, security reports, partnerships or protected settlement questions.
Contact channels
Support
For account, deal, invite, evidence or settlement questions, contact support@valtis.io.
Security reports
For vulnerabilities or suspicious activity, contact security@valtis.io.
Legal and compliance
For terms, privacy or compliance questions, contact legal@valtis.io.
Before contacting support
Never send private keys, seed phrases, passwords or unnecessary sensitive documents by email.
Include deal reference
Include your deal ID, organization name and a concise description of the issue.
Use evidence vault for documents
Upload sensitive settlement evidence inside the deal room instead of sending it by email whenever possible.